Overview

Throughout these Terms, “Hervis,” “we,” “us,” and “our” refer to Hervis. “You” and “your” refer to the customer, visitor, or person using the website.

These Terms apply to all users of the site, including browsers, customers, account holders, and anyone who interacts with our store content, products, checkout, or support services.

Acceptance of Terms

By accessing the Hervis website, purchasing from Hervis, or using any store feature, you confirm that you have read, understood, and accepted these Terms. If you do not agree with these Terms, you should not use the website or place an order.

We may update, change, or replace parts of these Terms from time to time. Continued use of the website after changes are posted means you accept the updated Terms.

Online Store Terms

You agree to use the Hervis online store only for lawful shopping and browsing purposes. You may not use the website in a way that damages the store, disrupts checkout, interferes with another customer’s experience, or violates these Terms.

• You must provide accurate and current information when placing an order.
• You may not use the website for fraudulent, abusive, or unauthorized activity.
• You may not attempt to bypass store security, payment controls, or account protections.
• You may not copy, scrape, resell, or misuse website content without permission.

Product Information

Hervis works to present product information, images, descriptions, colors, sizes, availability, and pricing as clearly as possible. However, product details may vary depending on screen settings, supplier updates, inventory changes, and product improvements.

Before placing an order, please review the product page carefully, including size, color, quantity, compatibility, included items, and any item-specific notes.

Pricing & Availability

Product prices, promotions, availability, and product selection may change without notice. We may update or discontinue products at any time.

If a product is listed with an incorrect price, incorrect description, or availability error, Hervis may correct the information, cancel the affected order, or contact you for further instructions before processing the order.

Orders & Payment

When you place an order, you agree that the information you provide is accurate and that you are authorized to use the selected payment method. Payment must be approved before an order can be processed.

Hervis may refuse, cancel, or limit an order if we believe the order contains inaccurate information, appears fraudulent, violates these Terms, or cannot be fulfilled due to inventory or payment issues.

• Order confirmation does not guarantee final acceptance of an order.
• We may contact you if additional information is needed to process your order.
• If an order is canceled after payment, any eligible refund will be handled through the original payment method when possible.

Shipping Reference

Hervis shipping details are explained in our Shipping Policy. Our store policy may reference Free Worldwide Shipping, including processing time, estimated delivery time, tracking updates, and shipping-related support.

Delivery estimates are provided for planning purposes and may be affected by order review, address accuracy, carrier handling, customs processing, weather, service disruptions, or other events outside normal store operations.

Return Reference

Hervis return details are explained in our Return Policy. Our store policy may reference 30 Days Free Returns for eligible items when the return is started correctly through customer service.

Customers must follow the return instructions provided by Hervis before sending any item back. Items sent without the required return instructions may be delayed, refused, or not accepted.

Account Information

If you create an account with Hervis, you are responsible for keeping your login details secure and for maintaining accurate account information. You should notify us if you believe your account has been accessed without permission.

Hervis may suspend or restrict account access if we believe the account is being misused, contains false information, or is connected to activity that violates these Terms.

Prohibited Uses

You may not use the Hervis website, products, content, or services for any unlawful or harmful purpose.

• Submitting false, misleading, or fraudulent information
• Using the site to violate any applicable law or regulation
• Uploading or transmitting harmful code, malware, spam, or disruptive content
• Attempting to gain unauthorized access to the website, accounts, systems, or data
• Interfering with checkout, payments, security features, or website performance
• Copying, reproducing, reselling, or exploiting website content without permission
• Harassing, abusing, threatening, or harming another person or user

Intellectual Property

The Hervis website may include text, images, graphics, page layouts, logos, icons, product content, and other materials owned by or licensed to Hervis. These materials are provided for personal shopping and informational use only.

You may not reproduce, distribute, modify, publish, sell, or exploit any part of the website content without written permission from Hervis or the applicable rights holder.

Third-Party Links

The Hervis website may include links to third-party websites, tools, payment services, or other external resources. These links are provided for convenience and may be operated by parties outside of Hervis.

Hervis is not responsible for the content, policies, availability, or practices of third-party websites. Please review the terms and policies of any third-party site before using it.

Disclaimer

Hervis provides the website and store services on an “as available” basis. We work to keep the website accurate and accessible, but we do not promise that the website will always be uninterrupted, error-free, secure, or fully up to date.

Product use, fit, performance, and suitability may vary depending on the item, customer needs, activity type, and how the product is used. Please review product details carefully before purchase.

Limitation of Liability

To the fullest extent permitted by applicable law, Hervis will not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of the website, inability to use the website, purchase of products, order delays, or reliance on website content.

Nothing in these Terms limits rights that cannot be excluded under applicable law.

Changes to These Terms

Hervis may update these Terms from time to time to reflect store updates, policy changes, operational changes, or other business needs. The most current version will be posted on this page with the updated date shown near the top.

It is your responsibility to review these Terms periodically. Continued use of the Hervis website after updates are posted means you accept the revised Terms.

Contact Information

If you have questions about these Terms of Service, your order, shipping, returns, account information, or store policies, contact Hervis customer support at [email protected].

Please include your order number, the email address used at checkout, and a clear description of your question so we can review your request more efficiently.